TY - GEN
T1 - Opinion mining and fuzzy quantification in hotel reviews
AU - Dundar, Betul
AU - Ozdemir, Suat
AU - Akay, Diyar
N1 - Publisher Copyright:
© 2016 IEEE.
PY - 2016/11/16
Y1 - 2016/11/16
N2 - In this study, fuzzy quantification sentences are used to create short summaries from hotel reviews. Also, opinion mining is used to extract opinion expressions from reviews. Fuzzy quantified sentences offer a brief information about the hotel attributes from customers feedback. These sentences are generated considering one type of fuzzy sets (triangular) using 3 types of quantifiers ('most', 'about half' or 'a few'). The degree of truth of generated summaries is calculated according to occurrence of attributes and opinions. Opinion mining extracts positive, negative and neutral emoticons from reviews. The extracted opinions and short fuzzy quantified sentences have the characteristics of presenting novel ideas for hotel recommendation.
AB - In this study, fuzzy quantification sentences are used to create short summaries from hotel reviews. Also, opinion mining is used to extract opinion expressions from reviews. Fuzzy quantified sentences offer a brief information about the hotel attributes from customers feedback. These sentences are generated considering one type of fuzzy sets (triangular) using 3 types of quantifiers ('most', 'about half' or 'a few'). The degree of truth of generated summaries is calculated according to occurrence of attributes and opinions. Opinion mining extracts positive, negative and neutral emoticons from reviews. The extracted opinions and short fuzzy quantified sentences have the characteristics of presenting novel ideas for hotel recommendation.
KW - Fuzzy quantified sentences
KW - fuzzy sets
KW - opinion mining
KW - sentiment analysis
UR - https://www.scopus.com/pages/publications/85006021732
UR - https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=performanshacettepe&SrcAuth=WosAPI&KeyUT=WOS:000390125800010&DestLinkType=FullRecord&DestApp=WOS_CPL
U2 - 10.1109/ISNCC.2016.7746066
DO - 10.1109/ISNCC.2016.7746066
M3 - Conference contribution
AN - SCOPUS:85006021732
T3 - 2016 International Symposium on Networks, Computers and Communications, ISNCC 2016
BT - 2016 International Symposium on Networks, Computers and Communications, ISNCC 2016
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2016 International Symposium on Networks, Computers and Communications, ISNCC 2016
Y2 - 11 May 2016 through 13 May 2016
ER -